Your Privacy Choices
Last Updated: October 26, 2026
Plenaruvo is owned and operated by Chongqing Nianhui Technology Co., Ltd.
This page explains how to manage your privacy preferences and contact us about your personal information. Please read it together with our Privacy Policy, which describes our information practices in more detail.
Your Personal Information Rights
Depending on your location and applicable law, you may have the right to:
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Request access to the personal information we hold about you.
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Correct inaccurate or incomplete personal information.
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Request deletion of your personal information.
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Obtain a portable copy of certain information.
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Withdraw consent where processing relies on your consent.
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Object to or request restrictions on certain processing.
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Opt out of applicable sales, sharing, or use of personal information for targeted advertising.
These rights may be subject to legal exceptions. For example, we may need to retain certain transaction records to meet legal obligations or resolve an ongoing issue.
We will not unlawfully discriminate against you for exercising your privacy rights.
Cookies and Advertising Preferences
You can manage cookies through your browser settings and any privacy controls available on our website. Blocking certain cookies may affect features such as remembering your preferences or maintaining your shopping cart.
Where advertising technologies are used, certain disclosures of personal information may qualify as a “sale” or “sharing” under applicable privacy laws, even when no money is exchanged.
Where applicable, you may request to opt out of these activities by contacting service@plenaruvo.com or using the relevant website privacy controls.
We honor legally recognized opt-out preference signals, including Global Privacy Control, where required by applicable law. Browser-based preferences generally apply to the browser or device where they are set, so you may need to adjust settings on other devices separately.
Marketing Communications
You can stop receiving promotional emails by selecting the unsubscribe link in a marketing email or contacting service@plenaruvo.com.
Unsubscribing does not prevent us from sending necessary messages about your orders, payments, deliveries, returns, or customer service requests.
Submit a Privacy Request
Email service@plenaruvo.com with “Privacy Request” in the subject line.
Please include your name, the email address associated with your interaction with us, and a brief description of your request. An order number may help us locate relevant records, but you do not need to have placed an order to make a privacy request.
We may request information reasonably necessary to verify your identity before providing access to personal information or completing certain requests. Please do not email your password, full payment-card number, card security code, or one-time verification codes.
Where permitted by law, an authorized representative may submit a request on your behalf. We may need confirmation of their authority.
How We Respond
We review and respond to privacy requests within the time required by applicable law. If additional information or an extension is needed, we will explain the next steps.
If we cannot fulfill all or part of a request, we will explain the reason, subject to legal restrictions. Where you have a right to appeal, you may email us with “Privacy Appeal” in the subject line.
Our usual customer support response target is 1–2 business days. Completing a privacy request may take longer depending on its scope and the verification required.
Contact Information
For questions about your personal information or help managing your privacy choices, please contact us.
Brand Name: Plenaruvo
Legal Company Name: Chongqing Nianhui Technology Co., Ltd.
Business Address: 2-3, 6th Floor, No. 121 Zhongshan 3rd Road, Lianglukou Subdistrict, Yuzhong District, Chongqing, China
Customer Support Email: service@plenaruvo.com
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM EST
We aim to respond within 1–2 business days.